We have many franchisees across the globe, and within these locations are literally thousands of dedicated New Horizons employees dedicated to delivering the finest training and customer experience that customers demand. There are many different job roles in the operation of a New Horizons Computer Learning Center and it can be difficult to fully understand what your employees do on a daily basis. Please find below a number of interviews with a few personnel in the key roles of the organization; namely Trainers, Sales Persons, Management, and Owners themselves.

We hope these videos give you a small sample of the types of individuals you will employee in your organization and a small sample of what they will be doing in their role. We also asked them what they find most rewarding about their position. Enjoy.

Nils Gutsche describing his experience and role as an Owner of a New Horizons CLC franchisee


John Clark describing his role as a Technical Instructor at New Horizons CLC


Valerie Taylor describing her role as an Applications Instructor at New Horizons CLC


Sammy Peterson describing her role as Director of Operations at New Horizons CLC


Shane Gordon describing his role as a Sales Manager at New Horizons CLC


Nicole Branning describing her role as a General Manager at New Horizons CLC


Monte Hartranft describing his experience and role as an Owner of a New Horizons CLC franchisee


Candice O’Connor describing her role as an Account Executive (Sales) at New Horizons CLC